Get in Touch With Us

Got a question about how sweepstakes casinos work, spotted something that needs updating, or want to suggest a platform for us to look at? This page covers the best ways to reach Top Sweepstakes Casinos and what you can expect once you do.

The Best Way to Contact Our Team

Email is the most reliable route to reach us. We read every message that comes in and generally aim to respond within a couple of working days. You can write to us at [email protected].

If you can, tell us upfront what your message is about — a review query, a correction, a general question about sweeps coins, or something else. It helps us route your message to the right person and get back to you faster.

What We Can Help With

We cover sweepstakes and social casinos: how the dual-currency model works, what platforms like Spinblitz, Lone Star, Casino.Click and others on our list offer, and how prize redemption generally works. Here's what people most commonly write in about:

• General questions about sweepstakes casinos — If you're unsure how Gold Coins differ from Sweepstakes Coins, how redemption thresholds work, or what "no purchase necessary" actually means, ask us and we'll point you to a plain answer.
• Corrections and accuracy checks — Sweepstakes casino terms, eligible states, and welcome offers change often. If you notice something on our site that looks outdated — an offer that's changed, a state restriction that's shifted — please flag it. We'd rather correct it than leave it stale.
• Feedback on our coverage — Want us to look at a particular sweeps casino, cover a topic we've missed, or expand on something like redemption times or KYC verification? We take reader suggestions seriously when planning future content.
• Partnership or editorial enquiries — If you work with an operator or represent a brand and want to discuss how we cover sweepstakes casinos, introduce yourself and explain what you have in mind.
• Concerns about play habits — If you or someone you know is struggling to keep casino-style play under control, even in a sweeps-coin format, let us know in your message and we'll point you toward appropriate support resources.

What We Can't Do By Email

We're an independent comparison and review site, not an operator. That means we can't process withdrawals, verify your identity for a specific platform, or resolve account disputes with any of the sweeps casinos listed on our site. For those issues, you'll need to contact the operator's own support team directly — check the site you signed up with for its help or contact section.

We also can't offer legal advice on whether a particular sweepstakes casino is permitted in your state. Availability varies by state and by operator, and laws around social casino promotions change fairly often. If you have specific questions about eligibility where you live, it's worth checking the operator's own terms and, where needed, consulting a legal professional.

How Our Rankings and Reviews Work

Since much of what people write to us about relates to our rankings, it's worth explaining briefly how those are put together. We review platforms such as Spinblitz, Lone Star, Casino.Click, SplashCoins, Free Spins, Lucky.me, Crown Coins, Crash Duel, Spree and Mr Goodwin against factors like the range of games on offer, how the welcome package and daily rewards are structured, and what the redemption process looks like. Commission from any listed operator, where it applies, never decides position in our rankings — a message from a reader pointing out an error carries just as much weight as anything else in keeping that process honest.

If you're comparing options outside sweepstakes casinos altogether, we also cover trusted non-GamStop casinos in the UK, which sits outside the sweeps-coin model but may be useful if that's what you're actually researching.

What Happens After You Send a Message

Every email is read by a real person on our team — we don't rely on automated replies as a substitute for an actual answer. Once we've reviewed your message, we'll reply directly, and if your question needs input from someone else on the team, we'll make sure it gets to them.

Our usual target is a response within two working days. During busier periods — for example, around major seasonal promotions when a lot of readers are asking about specific offers — it may take slightly longer, but we do follow up on every message.

A Note on Age and Responsible Play

This site is intended for adults. Most sweepstakes casinos require players to be at least 18, and some set a minimum age of 21 depending on the state and the operator's own policy. If your message touches on age requirements for a specific platform, we'll do our best to point you to publicly available information, but the operator's own terms are always the definitive source.

We also take responsible play seriously. Sweepstakes-style games still involve chance, and outcomes are never guaranteed regardless of how a welcome offer is worded. If a message you send us touches on concerns about play habits, let us know — we'd rather help you find the right resources than ignore it.

Ready to Get in Touch?

Whether it's a quick question, a correction, or feedback that could shape what we cover next, we're glad to hear from you. Drop us an email at [email protected] and a real member of our team will get back to you.